Privacy policy

PRIVACY POLICY
OF THE NATIBABY.COM ONLINE STORE

 

1. INFORMATION ON THE PROCESSING OF PERSONAL DATA (ARTICLE 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016)
1.1. The administrator of personal data provided by the Service User when using the NATIBABY Online Store (hereinafter: the Online Store) is SPESAR Spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered office in Poznań at ul. Szczepankowo 146D / 2 61-313 Poznań, e-mail address to contact: natibaby@natibaby.com
1.2. The Service Recipient's personal data will be processed in order to conclude and perform the contract for the sale of goods concluded by the Service Recipient in the Online Store and to exercise the Service Recipient's rights arising from withdrawal from the contract for the sale of goods, in order to issue accounting documents related to the transaction and to keep the Seller's books of account The Service Recipient supports the purchase of goods via the live chat application available in the Online Store and in the event that the Service Recipient has given his consent - to set up and maintain the Customer's Account in the Online Store or to provide the Newsletter service.
1.3 The Seller informs that the Service Recipient has the right to request from the Seller access to his personal data, rectification, deletion or limitation of processing on the principles described in art. 16-18 of Regulation (EU) 2016/679 of the European Parliament and of the Council, has the right to object to the processing of this personal data in the cases specified in art. 21 of Regulation (EU) 2016/679 of the European Parliament and of the Council, and also has the right to transfer their data pursuant to art. 20 of Regulation (EU) 2016/679 of the European Parliament and of the Council.
1.4 Personal data provided by the Service Recipient will be stored until the consent to maintain the Account in the Online Store is revoked, to the extent related to the Newsletter service, until the consent to use this service is revoked, and then for the period of limitation of any claims of the Service Recipient against the Seller under the contract of sale of goods or withdrawal from the contract of sale of goods by the Customer and for the period of storage of the Seller's accounting documents and books as required by generally applicable law. The chat history (live chat) is deleted after 3 months from the day on which the Customer's conversation with the Seller ended via the chat application.
1.5 The basis for the processing of personal data for the purpose of performing the contract for the sale of goods contained in the Online Store and in order to provide the Service Recipient with the purchase via the chat application (live chat) in the Online Store is art. 6 clause 1 lit. b) Regulation (EU) 2016/679 of the European Parliament and of the Council.
1.6 The basis for processing personal data for the purpose of issuing accounting documents and keeping the Seller's accounting books is art. 6 clause 1 lit. c) Regulation (EU) 2016/679 of the European Parliament and of the Council.
1.7 The basis for processing personal data in order to exercise the Service Recipient's rights arising from withdrawal from the contract of sale of goods contained in the Online Store is art. 6 clause 1 lit. f) Regulation (EU) 2016/679 of the European Parliament and of the Council.
1.8 The basis for the processing of personal data for the purpose of establishing and maintaining an Account in the Online Store is the consent of the Service User expressed pursuant to art. 6 clause 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council. The Seller informs that the Service Recipient who has consented to the processing of his personal data in order to set up an Account in the Online Store may withdraw his consent at any time by using the functionality of the Online Store "Delete account" available on the customer's account. Withdrawal of consent will automatically delete the Account, but it does not affect the lawfulness of processing the Service Recipient's personal data based on the Service Recipient's consent before withdrawing the consent.
1.9 The basis for the processing of personal data in order to provide the Newsletter service is the Service Recipient's consent based on art. 6 clause 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council. The Service Provider informs that the Service Recipient who has consented to the processing of his personal data in order to use the Newsletter service may withdraw his consent at any time by using the functionality of the Online Store on the customer's account in the Newsletter tab. Withdrawal of consent will automatically stop providing the service, but it does not affect the lawfulness of processing the personal data of the Service Recipient, which was made on the basis of the Service Recipient's consent before withdrawing the consent.
1.10 Every data subject has the right to lodge a complaint with the supervisory body - the President of the Office for Personal Data Protection.
1.11 The Seller informs that it may transfer the Customer's personal data to the following recipients: the company Visteri Sp. z o.o. with its registered office in Poznań for the purposes of handling the order placed, the IT service provider Home.pl S.A. with its registered office in Szczecin, the accounting office of Business 3 Experts Sp. z o.o. with headquarters in Swarzędz, a courier company General Logistics Systems Poland Sp. z o.o. with its registered office in Poznań or InPost S.A. with its registered office in Kraków, Poczta Polska S.A. with its registered office in Warsaw, PayPal (Europe) S.à r.l. & Cie, S.C.A with its registered office in Luxembourg, to the bank mBank S.A. based in Warsaw, to the owner of the chat (live chat) Smartsupp.com, s.r.o. based in Brno (Czech Republic).
1.12 The Seller informs that the Customer is not required by law to provide their personal data, but providing data is a condition for the conclusion and performance of the contract for the sale of goods in the Online Store and a condition for creating an Account in the Online Store, and providing an email address is necessary to provide the Newsletter service. Providing the name and email address is necessary to start a chat (live chat) with the Seller via the chat application in the Online Store. Failure to provide data will result in the conclusion of the contract for the sale of goods in the Online Store or failure to create an Account in the Online Store or the inability to provide the Newsletter service or the inability to talk to the Seller using live chat.
1.13 The Seller informs that there is no automated decision making or profiling in the Online Store referred to in art. 22 of Regulation (EU) 2016/679 of the European Parliament and of the Council.

 

2.    COOKIES AND OPERATIONAL DATA
2.1.    Cookie files (Cookies) are small pieces of text information in the form of text files, sent by a server and recorded by the User visiting the Online Store’s website (e.g the computer’s, or laptop’s  hard drive, or a smartphone memory card -  depending on which device is used when visiting the Online Store). Detailed information on Cookies, as well as the history of their creation can be found, among other places, here: https://en.wikipedia.org/wiki/HTTP_cookie.
2.2.    The Administrator processes the data contained in Cookie files during the visitors’ use of the Online Store’s website for the following purposes:
2.2.1.    identification of Service Users as logged in to the Online Store and indicating that they are logged in;
2.2.2.    recording Products added to the shopping cart in order to place an Order;
2.2.3.    recording of data from the filled out Order Forms, questionnaires or Online Store login data;
2.2.4.    adjusting the Online Store’s contents to the Service User’s individual preferences (e.g. regarding colors, fonts, website layout), and optimizing the use of the Online Store;
2.2.5.    keeping anonymous statistics which present the way that the Online Store is used.
2.3.    As a standard, most Internet browsers by default accept the saving of Cookie files. Every user has the possibility to specify the conditions of Cookie file use via the Internet browser’s settings. This means, that it is possible to partially (e.g. temporarily) restrict or completely disable the saving of Cookie files on the User’s computer – in the latter case, however, it may influence specific functionalities of the Online Store (for example, it may become impossible to complete the Order via the Order Form due to the fact that Products are not recorded in the cart during subsequent steps of placing the Order).
2.4.    The Internet browser setting in terms of Cookie files are significant from the point of view of consent to use Cookie files by our Online Store – in accordance with the regulations, such consent may also be expressed through adjusting the Internet browser settings. If a User does not express such consent, they are asked to change the Cookie settings in their Internet browser.
2.5.        Detailed information regarding changing Cookie file settings and individual removal of them in the most popular Internet browsers are available in the Internet browser’s help section and at the following websites (please click the appropriate link):
•    Chrome browser
•    Firefox browser
•    Internet Explorer browser
•    Opera browser
•    Microsoft Edge browser
•    Safari browser
2.6.    The Administrator also processes anonymized operational data associated with using the Online Store (so called logs – IP address, domain) to generate statistics helpful to administrating the Online Store. The data are collective and anonymous in nature, i.e. they do not contain features which may identify the persons visiting the Online Store’s website. The logs are not disclosed to any third parties.